Fraud and Scam Alert
Before acting on any requests for personal information, confirm that the communication is from a legitimate source. Contact us directly using the information on our official website if you are unsure.
Never share your account details, passwords, or personal identification numbers (PINs) with anyone. LuxPay will never ask for your password or PIN in an email, text message, or phone call.
Be cautious of emails, calls, or texts that demand urgent action, offer unexpected refunds, or request remote access to your computer. These are common tactics used by scammers.
Keep your software and security features up-to-date to protect against malware and phishing attacks.
Regularly review your account statements and transactions for any unauthorized activity. Alert us immediately if you notice anything suspicious.
Avoid accessing your bank accounts from public Wi-Fi networks. Always ensure that the website you are visiting has a secure connection https://.
Together, we can prevent fraud and protect your financial well-being.
Stay Safe, Stay Secure.